Kazakhstan’s government has taken a significant leap forward in tax administration with the phased rollout of its innovative digital tax system, СӘИЖ СТК. This new system, designed to streamline tax compliance and enhance user experience, will fully replace the older Taxpayer Cabinet starting January 13, 2025. Here’s what taxpayers need to know about this transition.
What is СӘИЖ СТК?
The СӘИЖ СТК (New Taxpayer Cabinet) is part of Kazakhstan’s broader initiative to modernize tax administration. It will serve as the centralized platform for all tax-related communications, ensuring faster and more efficient processing of tax documents and notifications.
Starting January 13, 2025, all tax-related documents generated by state revenue authorities will be sent exclusively through the СӘИЖ СТК platform. These include:
- Notifications about missing tax filings.
- Notices on overdue tax payments.
- Communications about customs duties, anti-dumping measures, and penalties.
- Notifications related to asset restrictions or enforcement actions.
- Updates on social contributions, environmental payments, and more.
Why Transition to СӘИЖ СТК?
This change marks a transformative step in Kazakhstan’s journey toward a fully digitalized tax ecosystem. Key benefits include:
- Faster Communication: All notices will be delivered instantly through the platform, reducing delays associated with traditional methods.
- Improved Transparency: Taxpayers can access clear and detailed records of their compliance status in one place.
- User Convenience: Enhanced tools, such as a modernized interface and integrated support features, make the platform easier to use than ever.
- Alignment with Global Standards: This transition brings Kazakhstan closer to international best practices in digital tax management.
How Will This Impact Taxpayers?
For Individual Taxpayers:
You’ll receive timely notifications about outstanding taxes or penalties directly in the СӘИЖ СТК system. This ensures you can address issues before they escalate.
For Businesses:
The platform offers a centralized hub for all tax documentation, reducing administrative burdens and ensuring compliance with ease. Businesses with complex operations will particularly benefit from the streamlined notification and tracking features.
How to Get Started
- Register on СӘИЖ СТК: If you haven’t already, visit https://knp.kgd.gov.kz to set up your account.
- Explore Tutorials: Learn how to use the system effectively with video guides available on the committee’s YouTube channel at this link.
- Access User Guides: Detailed instructions are available under the “Support – Help – Reference Information” section of the platform.
- Transition from the Old System: While historical documents will remain accessible in the old Taxpayer Cabinet, all new communications will only be available on СӘИЖ СТК.
Support and Assistance
For questions or technical support:
- Registration Assistance: Call 8(7172)73 55 11 or +7(705) 956 53 71.
- Platform Functionality Issues: Use the feedback form in the “Support – Feedback” section of СӘИЖ СТК.
Overcoming Potential Challenges
Transitioning to a new system may feel daunting, but the government has taken steps to ease the process:
- Extensive Resources: Video tutorials and written guides ensure users can familiarize themselves with the platform.
- Accessible Support: A dedicated help desk is available to address concerns promptly.
- Clear Notifications: All updates will be delivered through the platform, reducing confusion and keeping users informed.
Looking Ahead
The СӘИЖ СТК platform is a milestone in Kazakhstan’s efforts to modernize its tax administration. By simplifying compliance, enhancing transparency, and improving user experience, the system underscores the country’s commitment to fostering a business-friendly environment and aligning with global best practices. As taxpayers transition to this new digital ecosystem, they can look forward to a more streamlined and efficient process.
