Rasha Abdel Aal, the Head of the Egyptian Tax Authority (ETA), recently underscored the agency’s ongoing commitment to improving digital services and providing essential support to taxpayers, especially during the busy tax filing season. With a focus on simplifying the filing process, the ETA is implementing advanced digital solutions designed to streamline tax return submissions.

The Digital Services Center, located at the Treasury headquarters in Lazoghly, is fully equipped to assist taxpayers in electronically filing their returns. This state-of-the-art facility features cutting-edge technology and is staffed with a dedicated team ready to provide immediate assistance to those navigating the tax filing process.

In an effort to enhance accessibility for all taxpayers, the Tax Authority is actively expanding its digital services. This initiative includes the establishment of additional digital centers and services in various governorates, ensuring that support is available, no matter where taxpayers are located across Egypt.

Among the services offered at the Lazoghly Digital Services Center are assistance with tax return filings, electronic invoicing systems, electronic receipt systems, and electronic signatures. The center boasts 30 dedicated service windows, where trained professionals deliver efficient and effective support. Abdel Aal reiterated the Authority’s commitment to continually improving digital services, which not only enhances the taxpayer experience but also fosters trust and collaboration between the Tax Authority and the community it serves.

Moreover, to further simplify the tax compliance process for artists and creators, the Tax Authority has collaborated with several professional syndicates, including the Syndicate of Theatrical Professions, the Syndicate of Cinematic Professions, and the Syndicate of Musical Professions. This partnership is aimed at providing specialized technical support to syndicate members during the tax season.

As part of this tailored support, the Tax Authority has designated representatives to assist members directly at the headquarters of these syndicates. These representatives will be available one day per week at each syndicate to guide members through the complexities of completing their tax returns, answer any tax-related inquiries, and assist with registration in all electronic tax systems.

Abdel Aal emphasized that this initiative is designed to mitigate any challenges taxpayers may face during the filing process, ensuring a smooth and accurate compliance journey. She reaffirmed the Tax Authority’s commitment to offering continuous technical and awareness support, thereby strengthening the relationship between the Authority and the broader tax-paying community.

Through these proactive measures, the Egyptian Tax Authority is not only facilitating a smoother tax filing experience but also enhancing transparency and cooperation between the government and taxpayers. This approach is crucial in building a robust tax system that effectively supports the needs of all citizens.

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